The investment bank is a large European player with extensive operations globally,
particularly an extensive emerging markets platform. The corporate research division was
struggling with an old legacy software solution that was merely acting as a database of
financial numbers and estimates. There was little in the form of product automation,
compliance and workflow management , or intelligent distribution to clients. The system
was old and had not seen any software maintenance or upgrades in a few years and
consequently unreliable and susceptible to breakdowns.